FAQs | Convex Intelligence Engine, Enhance & Target

What is being launched?

The Convex Intelligence Engine (CIE) is a product that allows customers to plan, target, and engage with access to property, business, and contact data at scale. While Atlas is a great tool for prospecting, researching, and engaging with customers, for revenue leaders and sales managers, the need to generate leads for large-scale sales activation and marketing automation can be accelerated by CIE.

The two components of CIE: Target and Enhance will allow customers to define their Ideal Customer Profile (ICP), uncover new accounts and properties that fit this ICP, and receive a targeted list of contacts and detailed property information.

How does this product support the Commercial Services Platform for Revenue Acceleration?

The Convex Intelligence Engine provides the property, contact, and opportunity insights to plan, target, and engage with ideal customer profiles at scale across your entire market.

Who has access to this product?

Paid subscribers to the Convex Intelligence Engine. Currently, CIE is not accessible through our web and mobile applications and are delivered by engaging with your Customer Success Manager or Account Executive.

What is Enhance?

Enhance allows customers to enrich their existing database with contact or property information.

What is Target?

Target empowers customers to identify leads across their entire market based on custom search criteria. Customers can start custom searches based on property, business, or people attributes.

What does CIE visually look like?

We are building out a next-generation application that allows our customers to use CIE directly, but currently there is no visual interface to CIE. You will work with your Convex Customer Success Manager or Account Executive to specify your requirements and your ICP, and we will deliver the Target and Enhance output to you via a data file.

Who gets the most out of CIE? What do these roles do with CIE?

Sales operations professionals who need to optimize sales teams to sell faster and more efficiently, marketing professionals working to generate a higher volume of qualified sales leads, and business or sales leaders who need insights to deliver on business goals. By providing customers with more advanced options to gather and deliver data at scale, customers are able to feed the records into other sales tools or marketing automation products.

What information can I access?

Customers are able to access all the information that lives in your Convex data lake, which powers both CIE and Atlas. CIE is built to deliver Convex’s property, business, and contact data at large scale using advanced search parameters that Atlas is unable to do.

Can I buy these features individually?

Target and Enhance are offered as part of the Convex Intelligence Engine and the purchase and pricing will be different depending on your specific needs and will also include a platform fee.

To get started, what information do you need from me?

Your Convex Customer Success Manager or Account Executive will work to understand your data needs and criteria. This may include an understanding of your target geography, building attributes, job profiles, and installed asset information about the building.

How do I receive records?

We will deliver the records to you in the format of your choosing, most commonly in an industry standard .csv file that can be ingested into your systems. In the future, we will allow the user the ability to access this in Atlas.

How do you match contact data to property data?

Our Convex Intelligence Engine geo-locates contacts to properties through machine learning and AI.

How often can I receive records?

Our standard engagement includes a quarterly refresh but we can discuss a different refresh frequency that would satisfy your business goals.